Privacy Policy for KeepingAustraliaClean.com

Last Updated: 10/2023

At KeepingAustraliaClean.com, we take your privacy and the protection of your personal information seriously. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with KeepingAustraliaClean.com:

  • Personal Information: This includes information such as your name, email address, phone number, and any other information you provide to us when contacting us, making service inquiries, or booking cleaning services.

  • Payment Information: If you make payments for our services, we may collect payment card information, billing addresses, and other transaction details. Please note that we do not store your full payment card information on our servers.

  • Device and Usage Information: We may automatically collect information about your device and how you interact with our website. This may include your IP address, browser type, operating system, and browsing behavior, such as the pages you visit and the links you click on.

  • Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, understand how you use our website, and improve our services. You can control cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services, including booking and scheduling cleaning services.
  • To respond to your inquiries and provide customer support.
  • To send you important service-related communications, such as appointment confirmations, invoices, and updates.
  • To send you promotional and marketing materials if you have opted to receive them.
  • To monitor and analyze website usage and trends.
  • To protect the security and integrity of our website and services.
  • To comply with legal and regulatory requirements.

3. Disclosure of Your Information

We may share your information with the following parties, but only to the extent necessary for the purposes outlined in this Privacy Policy:

  • Service Providers: We may engage third-party service providers to assist with our operations and provide services such as payment processing, customer support, and marketing. These providers are bound by confidentiality agreements and are prohibited from using your information for any purpose other than to assist us.

  • Legal Obligations: We may disclose your information when required by law, regulation, legal process, or government request.

  • Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

4. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.

5. Your Choices

You have certain rights and choices regarding your personal information:

  • You may update or correct your personal information by contacting us.
  • You can unsubscribe from marketing communications at any time by following the unsubscribe instructions in the emails we send.
  • You can control cookies through your browser settings.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our website with a revised “Last Updated” date.

7. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at admin@keepingaustraliaclean.com.

By using our website and services, you agree to the terms of this Privacy Policy. Please review this policy periodically to stay informed about how we collect, use, and protect your information.